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Message from the Director

John Maa, M.D.
Assistant Professor of Surgery

Director, Surgical Hospitalist Program

Interim Report

"cost-effective .... timely and high-quality emergency surgical care..."

National Impact

Enhancing patient satisfaction, quality of care; addressing ED overcrowding and surgeon availability.

Innovation Profile

Program Cited for Innovation by U.S. Agency for Healthcare Research and Quality

Make a Gift

A gift to the Surgical Hospitalist Program helps to improve the delivery of emergency healthcare.

 

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Elements of the UCSF Surgical Hospitalist Model

  • On-call period lasts continuously for one week, not 24 hours, to improve continuity of care. During the on-call period, elective clinics or procedures, which might disrupt or conflict with acute surgical care, are minimized.

  • A resident or attending should evaluate the patient within 30 minutes of consultation during business hours and within 45 minutes during off-hours.

  • If the resident is unavailable, then the on-call attending will be contacted directly to see the patient independently.

  • Patients requiring special expertise are initially assessed by the team and then reassigned (triaged) to a higher level of expert care as indicated.

  • After the on-call period, the care of inpatients and consults are handed off to the next on-call surgeon in a group-practice model.

  • Patient safety is enhanced though increased resident supervision and improved signouts.

  • Revenue stems primarily from a per diem payment from the hospital, procedural fees, and attending documentation of non-operative care.

 

 

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